About Burrous Brothers Cleaning & Protection Services
Since 1976, Burrous Brothers Company has been providing high quality, professional services to Marin’s finest homes and businesses. We provide Carpet, Area Rug, Upholstery, Hardwood Floor, Stone, Tile and Grout Cleaning and Protection. We continue to maintain such high standards our customers often refer to us as “Simply the best”.
Highest rated firm
Burrous Brothers has consistently received the highest carpet cleaning ratings from the Bay Area Consumers Checkbook, a non-profit consumer magazine that rates Bay Area services. When rating carpet cleaning firms, Burrous Brothers Company is the only company to ever receive a 100% rating in all categories; no other company has ever before or since received such a high rating. In other ratings, we have either received the highest overall rating, or a top rating.
Angie’s List Rating
We are very highly rated by Angie’s Lists reviewers, scoring an “A”, the highest available score. In 2011 we were the recipient of the “Angie’s List Super Service Award”. Only 5% of companies receive this award. It is given to companies who maintain a superior service rating throughout the past year.
All of the Burrous Brothers Company rating on Yelp have been 5 stars out of 5 stars. To view our ratings, click here.
Better Business Bureau Honor Roll
Burrous Brothers Company is a long time member of the Better Business Bureau. We are on their Honor roll and consistently receive Certificates of Achievement for “Outstanding Customer Service”.
For the services offered, Burrous Brothers Company is most likely the highest recommended firm in Marin County by Interiors Decorators, Realtors, Carpet Retailers and with high probability your friends and neighbors.
We are GREEN
We are concerned about your health and our environment. For that reason many of the products we use are Green. Most of our products are not only safer for the environment, but safe for you and your family, while still being very effective. Our main cleaning product used for carpets, rugs and upholstery is fragrance free, non-toxic and Green certified. For carpet and rug protection we are using the newest generation of Scotchgard™, as our research shows it to be the most environmentally friendly and the safest protector available.
All of our technicians receive extensive training with an apprenticeship program before they come to your home. Burrous Brothers training encompasses technical knowledge with a true understanding of the importance of care, courtesy and professionalism. Only well trained courteous technicians will arrive to clean your carpet, area rugs, upholstery, hardwood floors, stone, tile and grout.We will take extra care in handling your belongings and special caution will be exercised to protect your walls, furnishings, and delicate surfaces. Our technicians are bonded and we are properly insured.
Our unique Clean and Rinse, Truck-Mounted Hot Water Extraction process begins with the application of a safe cleaning solution onto your carpet to loosen the soil. The technician will skillfully spray a specially formulated hot rinsing solution on the carpet. The solution is immediately vacuumed out of the carpet fibers by our powerful truck-mounted cleaning unit before it reaches the backing of your carpet. Carpets will be well rinsed with excess moisture removed. Spots and stains will be properly treated. Your carpets will be left properly pH balanced and essentially residue free. Concerns of re-soiling and spots resurfacing are virtually eliminated. Our advanced techniques are the most effective at removing dust mites and allergens. No other system will get your carpets cleaner or more sanitary. Our system is safe for cleaning all types of carpets including wool and stain resistant carpets such as STAINMASTER®.
Note: may not be appropriate for some plant fibers such as sisal, jute and seagrass.
Area Rug Cleaning
Using similar procedures as with carpet cleaning, most area rugs including oriental style rugs can be conveniently, economically and safely cleaned in place at your home.
We use the latest cleaning techniques to remove as much soil as safely possible. Your upholstery will be left free of damaging residues that can cause rapid re-soiling or allergic reactions. Our technicians are trained and experienced in cleaning all types of fabrics including cotton, silk and linen.
We offer Truck-Mounted POWER-VACUUMING, the best dry vacuuming you can get. All allergens, dust and contaminants removed, end up outside in Burrous Brothers Company’s van. Some of the items we can power vacuum are: carpets, rugs, upholstery, stuffed animals, window coverings and mattresses.
Carpet, Area Rug and Upholstery Protection
Once your carpet, area rugs and upholstery have been cleaned the applications of fiber protection, such as Stainshield Professional® will extend the life of your carpet and upholstery by reducing re-soiling and the chances of permanent staining. Much like wax on a cars finish or Teflon on a pan, a fabric protector coats each fiber, protecting against all types of liquid spills and dry soil.
Liquids tend to bead up on the surface for easier removal and soil particles do not cling to fibers, making dry vacuuming more effective. Even stain resistant carpets such as STAINMASTER™ need to have their protection rejuvenated. Some warranties require that your carpets be cleaned and re-protected within every 18 months.
Hardwood Floor Cleaning
Using our intensive cleaning system we can remove imbedded soil from your hardwood floors that your regular maintenance often can not accomplish.
Hardwood Floor Protection
After intensive cleaning, we can restore a uniform sheen to your floor by applying a hardwood finish protector. This combined maintenance system will increase the life of your finished floor.
Stone, Tile and Grout Cleaning
Proper care and maintenance of stone, tile and grout can increase the longevity and beauty of these hard surfaces. Burrous Brothers can clean these hard surfaces more effectively using our powerful truck-mounted, hot water extraction equipment adapted with special tools. We use only the finest, safest and most effective products available. Your stone, tile and grout will get cleaner and more sanitary than with any other method.
Stone, Tile and Grout Sealing
Most stone and grout, and some tiles are very susceptible to staining. Burrous Brothers Company can properly apply a sealant-protector to reduce staining and insure easy daily maintenance. We conduct our own testing of sealant protectors and application procedures, this to insure that you receive the best protection available.